Enterprise SaaS Platform
A complete multi-tenant platform foundation for operating AgencyBinder as a scalable SaaS business.
Architecture
Platform operations and tenant operations in one SaaS model.
AgencyBinder separates platform-level control from agency-level operations without duplicating systems.
Control Plane
Used by the SaaS company to provision tenants, assign subscriptions, control access, monitor health, and govern features.
✓Tenant provisioning and lifecycle
✓Subscription and feature flag management
✓Usage, billing, telemetry, and health
Platform AdminCreates tenants, plans, feature flags, billing views, and global configuration.
Tenant AdminConfigures agency profile, users, roles, branches, carriers, workflows, branding, and templates.
Agency OperationsCRM, submissions, quotes, proposals, policies, claims, renewals, billing, commissions, and reports.
Data BoundaryTenantId is enforced across every operational query, workflow, report, document, and AI prompt context.
01
Tenant Management
Create, suspend, activate, configure, and monitor tenants from a single platform dashboard.
02
Feature Entitlements
Enable modules by plan, tenant, pilot program, or enterprise contract using feature flags.
03
Operational Health
Track usage, errors, latency, billing events, login activity, integrations, and tenant-level telemetry.